Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has helped individuals, families, and business owners find calm and clarity in complicated tax situations. We look beyond form preparation or balance negotiations to examine the full story behind each problem, review prior returns and records, correct what needs fixing, and identify every available option. With nearly four decades of hands-on tax experience, we ensure clients understand where they stand and follow a clear path to resolution. From that foundation we build a personalized strategy and provide nonjudgmental guidance. When appropriate we represent clients before the IRS. Our solutions are tailored rather than one-size-fits-all, and we continue supporting clients after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters helps individuals, families, and business owners navigate complicated tax situations. They review prior returns and records, correct issues, identify available options, and build a tailored strategy beyond simple form preparation or balance negotiations.
How long has Tax Matters been in business?
Since 1988, Tax Matters has provided hands-on tax assistance. That experience spans nearly four decades guiding clients through resolution.
Who does Tax Matters serve?
They serve individuals, families, and business owners facing complex tax problems. The firm provides direct, personal guidance without judgment.
Can Tax Matters represent clients before the IRS?
Yes. When appropriate, Tax Matters offers representation before the IRS, in addition to reviewing records and correcting issues prior to negotiation or representation.
What is Tax Matters’ approach to resolving tax problems?
They examine the full story behind each tax problem, carefully review prior returns and underlying records, and identify every available option. From there they correct what’s needed and build a customized plan, with continued support after the immediate issue is resolved.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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